Immediately, the room looked a million times better! Our distribution center in Modesto, CA is a hub for our retail stores, fully equipped in-home shopping vans, and our innovative e-commerce site. Lumber Liquidators is a publicly-traded retailer of hard-surface flooring, with 413 locations and over 2,200 employees spread across 46 states. We bought a beautiful solid bamboo floor from LL in 2017. Get Accredited Login Welcome to BBB Northwest + Pacific. 26 Reviews (703) 563-4321 Website. Its location on this page may change next time you visit. Get reviews, hours, directions, coupons and more for Flooring Liquidators at 2150 S Sheridan Rd, Tulsa, OK 74129. 10/10 Flooring . The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. I spoke to Josh in the Richmond Office. I explained all that had been done, the areas of problems. Professional Service - Qualified staff will assist you with your carpet, vinyl, wood, rug, etc. He was confused because he had recommended a whole redo. In all he came back 4 times before I just resigned myself to the fact I’d just have to live with it. I called customer service and in turn was contacted by the installer Juan. It was installed according to directions in Feb of 2018. The reps were definitely really knowledgeable. The ship-to-store option offers free delivery, so online shoppers won’t have to pay for shipping if they can pick up the order at a local LL Flooring location. ... We love the flooring so far. RW Flooring was the company they contracted to do the work. The beginning of Oct I received a call from Chris. Not from the installer, not from the company that contracts him out and not from lumber liquidators even though I have called and texted repeatedly. Enjoy reading our tips and recommendations. I had an appointment for September 28th to have my floors installed in my living room, my large mudroom/entry and adjoining bathroom. We love our new flooring. When we arrived on site for pickup a big storm had passed through and all the power was down. Never will I use them again. I told him I had not been contacted and that was not acceptable. Very Unsatisfied, 1 out of 5. Review: "Gaps in between floor planks now one is even breaking". Whose pays someone thousands dollars in advance of work being done. The company offers peel-and-stick, glue-down and quick-click options, depending on the material. We got hardwood floors from Lumber Liquidators in Robinson. We decided to accept the price quote UNTIL we were informed we had to pay the entire amount before they would even schedule us for the work. Enjoy and thank you for choosing Lumber Liquidators! Go see them for your flooring needs. I recently bought 749 square feet of laminate flooring from LL as it’s now known. our home was all plywood! Unfortunately, the installers scratched my newly painted baseboards, and the excuse from the man on the phone was that most of their customers wait until after their new carpet to paint their baseboards. A link has directed you to this review. They are the best, if you are looking for new flooring definitely the store to call. A representative came out to measure floor and provide a cost estimate. Do Not Buy From Them! Relatively inexpensive, comfortable and easy to install compared to other flooring options, quality carpet is a great investment for your home. Just a little review of Lumber Liquidators I'd like to share. Everything was professional. Jason at Monroeville Pa location was extra helpful from product information to ordering our product & scheduling pickup at a closer store to our house. June 2019 I purchased flooring to be installed. No liquidation. For customers who prefer to shop online, Lumber Liquidators showcases its entire catalog digitally with transparent pricing. CoreLuxe Engineered Vinyl Plank Reviews and Prices 2020 July 11, 2020 Lumber Liquidators has always been a great place to turn if you’re interested in store-branded flooring and are on a tight budget. ... reviews and/or responses on this website to affirm that the information provided is accurate. Available in laminate, hardwood, and bamboo, AquaSeal flooring is water-resistant for up to 24 or 72 hours, giving you time to clean up everyday accidents. There was no issue with subfloor moisture because the flooring was installed over a plywood subfloor not concrete. Laminate is scratch and fade resistant, incredibly durable, has easy click installation and even includes water-resistant options. It's durable and beautiful! After several back and forth with Chris, I received a visit from Bob with RW Flooring. He explained everything in complete detail. I purchased some wood flooring from Lumber Liquidators. The company sells a variety of flooring as well, from Bamboo and laminates to cork and luxury vinyl planks. All Rights Reserved. Laminate Flooring. He took many pictures and suited me I would be taken care of. In other areas of the house I have carpet, linoleum, and tile, and honestly, when we had the house built, I was concerned about how well the hardwood would hold up. See reviews, photos, directions, phone numbers and more for Flooring Liquidators locations in Orem, UT. The whole thing needed redone. Reviews for Flooring Liquidators Yorkdale. He was very accommodating when we weren’t able to arrive for pickup on our scheduled date. The manager is awesome. When the estimate came out everything was itemized so we knew exactly what to expect. I got it on super sale and for the price I'm very happy with it. We installed our Supreme Bamboo flooring in fall of 2007 after tearing up some old carpet in the living room. I have since called Amy and Chris, left messages, and cannot get any return calls. I also at that point mentioned the troubles I had been having with the floors and install. letters, pictures and phone calls they sent a man here to look it over. … I would recommend this floor to a friend with the caveat that they should be aware that the floor is not very hard. Flooring.net is provided "as is" and without warranty of any kind, We were away from our home for 8 weeks when we were mailed about the class action and when we returned, it was too late to join the suit. was 120 day. He had gotten the message I was not accepting the proposal for fixing the floors and he had now involved his supervisor Amy in the discussions. They are wonderful and are honoring both theirs and Lumber Liquidators warranties. contact  |  The guys that work there are pretty nice people too. LL still refuses to help. WE ARE OPEN! It looks great in our lake cottage. Not that long! They had leveling material in case the foundation needed it. They went above and beyond to help us with our purchase. reads this will not purchase anything from them. Bottom Line Yes, I would recommend to a friend He told me they would come in and completely level the floor, all new quarter round, the bathroom would be fine properly. The company does not offer carpet, but you’ll find hundreds of styles of hardwood, laminate, tile and waterproof vinyl with DIY or professional installation options. There were so many issues in different areas that it would affect the integrity of the floor to patch areas. The floor looked beautiful when it was brand new, and now six years later it still looks beautiful ??" At this point I’m going to contact my lawyer. LL has abandoned us and, incidentally, indicated that even if they did help, it would be with an in-store credit. I immediately called headquarters and told them about the issue. Join our Insider's Club Today. Our content is intended to be used for general information purposes only. Time came for install. The installer apparently wasn't feeling well and showed up late Monday morning and said all he was going to do was rip up the carpeting and that he would come back to finish the next day. LL was supposed to have gotten this all fixed before the remodel was started. They were able to find my flooring in a few areas of Ontario and then get it to me within 2 days. Customers can shop multiple options at LL Flooring. We were provided excellent service at the Lumber Liquidator store #182 in Brewer, ME. Average customer rating: 2.7 10 Sort by. I also told him that I did not want the same product put down and I would pay the difference in vinyl to get it done. They refuse to fix the floor this time! By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. 26 reviews of Flooring Liquidators "This place is great; They are friendly and they go out of their way to make it right. Lumber Liquidators, now known as LL Flooring, is a flooring company that offers laminate, tile, hardwood and vinyl flooring solutions. When burst, the bubbles oxide syrup-like fluid that smells like molasses. Unsubscribe at any time. The company got started in June but had to stop construction because they were waiting on floors to be done. We purchased hardwood floorings and all other items for installation. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. They were friendly and I would recommend them. At the time we had one young child and another on the way. I was told to get wood filler and put along seams that was peeling. Waterproof vinyl plank flooring prices start at $1.34 per square foot. Next week, I have to go and get some tiles. Customer service was outstanding and they took care of any concerns we had immediately. Laminate is remarkably realistic and exceptionally durable -resistant to staining, scratches, wear and fading. Companies pay us to be accredited or when you click a link, call a number or fill a form on our site. LL stocks many brands, including Mayflower, Colston, Builder’s Pride, BellaWood and Virginia Millworks. Share your voice on ResellerRatings.com Thank you for your feedback and recommendation. Antonietta in Toronto 0 reviews Toronto, ON Joined 2020/02/22. FREE PICKUP* ... 5,000+ VERIFIED REVIEWS… We got our new carpet last week and love it. The color variations on each board brought a lot of texture and depth to the floor. Sometimes they make deals, that's what I like. I could then get someone else to do the job properly. He had already done complete redos to fix what he had done. He sent his son on one call (one of the installers). Will ** kept our flooring stored at his warehouse a few more days until we could get there. Not just solid hardwood flooring can be found here, but laminate flooring, ceramic tile, luxury vinyl flooring, and a few other offerings found at most flooring outlets. Get Accredited Login Welcome to BBB Northwest + Pacific. They were friendly and I … Great prices, too! The 3 man installation showed up everyday on time and did a fantastic job. We have never had to repair the floors to this point but have noticed that the floor isn't as durable as we thought. For more information about reviews on ConsumerAffairs.com please visit our You can buy flooring online and pick it up with no shipping charges at an LL Flooring store location. Definitely recommend giving these guys a try." 0/10 FLOORING LIQUIDATORS … The installers we polite and hard working. to install my floor by his supervisor and the supervisor left, we were Now, six years later, the hardwood flooring is the best looking flooring in the house, and requires the least maintenance. I took both Monday and Tuesday off because they said it could take 2 days. He had gotten an email from Bob telling him to come replaced any boards that were messed up and fix the area in the kitchen. After installation, I noticed that the floor had random dots on various planks. The entire experience was easy & helpful. Some products are designed for easy self-installation, but you can choose professional installation. 5 Reviews (571) 535-4352 Website. Get reviews, hours, directions, coupons and more for Flooring Liquidators. day my floor was installed, the person installing it was being shown how Thank you very much for the review - flooring liquidators Hamilton. Shane came out, took pictures, and said it was his recommendations that the whole floor be replaced. Residential installation comes with one-year limited warranty. The total $9000 for about 1200 sq ft and labor. When Tony came out to do all the measuring I wasn't home yet, just my wife & son were home. They refused to help until a class action lawsuit regarding the product was resolved. Best Prices - We buy direct, which saves you money. Fool me once... Never again. I will be contacting my lawyers at this point. They also were sued by n federal and state courts in 2019 for misrepresenting their products air quality and off-gassing. site map  |  Thank you, you have successfully subscribed to our newsletter! All of the staff at the Brampton store was helpful. I'm a customer of Lumber Liquidators for three years already. New AquaSeal water-resistant flooring stands up to life's unexpected spills and splashes in style. 186 reviews for Lumber Liquidators, rated 1.00 stars. 5,000+ VERIFIED REVIEWS. We got hardwood flooring from Lumber Liquidators and the purchasing process was fine. He did come in Saturday said he was feeling better and laid most of the flooring down but did not finish any of the trim work and part of the bathroom floor and leaving all of the boxes and trim work and glue and garbage still in my mudroom/entry. Corporate LL have been indifferent to our problem. You can order up to three samples for $10 with free shipping and get a $10 credit towards your purchase. have been trying to get company to make my flooring good. ... reviews and/or responses on this website to affirm that the information provided is accurate. He took one of the boxes I had purchased and sent to corporate for testing. eager to get the floor in because it was 3 days before Thanksgiving and and a half by this point! Then began a series with f emails between a customer rep and myself that went from Sept 7 through October 10 in which first I was promised full refund refund of materials or replacement of floor. On one call with Chris I had mentioned that since they felt there was nothing wrong with their product they could come and take their product back and give me a refund. Stephanie was so helpful, honest, n efficient. This summer, several boards began to show surface bubbles. Copyright © 2020 Consumers Unified LLC. He said he would wait for me to get home so he could answer any questions I may have. No lumber. Our kids often pull toys across the floor and now we have a lot of scratches. Be the first one to find this review helpful. CALL TO UNLOCK PRICING! When asked for his last name he stated it is the company policy not to give out last name. Had engineered luxury vinyl installed (900+ sq ft ). NEVER use this company! Large Selection - The largest selection of floor coverings in stock, if we don't have it, we'll order it for no extra charge. Popular stained hardwood, such as engineered oak click-install, starts at $1.98 per square foot. Prices for both flooring and labor were the best we came across. In Oct they contacted me and said they needed to finish their job so I had to pay them to redo the floors, that was another $3000 that should not have to had to pay for if the original floors had been done properly. Find more information on the care for your new floor on our website under the Flooring 101 tab. Was told they had it their homes and laminate wasn’t like it used to be and it would be fine. The staff are experts when it comes to flooring and the installation process was fluid with no issues. Then after discussion with supervisor over the remaining weeks, it changed to some plank replacement and $500 for my concerns. He said since Lumber Liquidators said there was no issue with the materials that they would be patching areas that needed fixing. On the boards that were gapped he said the same. Search for other Floor Materials on The Real Yellow Pages®. Thank you for sharing your feedback. Along edges of boards the “wood” was peeling up. Our bamboo had separated on us 2 times in 1 year, the first time they fixed and the second time they would not because it was past 45 days but We had our flooring ordered online and delivered to this store. Very professional job from a very respectful crew. 33 reviews of Flooring Liquidators "Shopped several places for flooring, Mike gave us a great deal and their recommended installers did a fantastic job. They're good salesmen. I received an email to give a review on my purchase so I did. You can also pick up free swatches at the store. LL Flooring partners with local independent contractors nationwide for product installation. He said he was opening a file so that the warranty wouldn’t end while they got it fixed. I was told that the “dots are part of the design,” which is the company’s way of blowing off complaints. Design consultants will help you in the store, or you can use the website’s “Floor Finder” feature and answer a series of questions to figure out the best options for your needs. I feel a Our experience with LL Dothan began September 2019. Please write a review.. We have reviews on the following brands of wood floors: You can shop for LL Flooring products online or at a local showroom. Their flooring has good quality, that's why I like it. Reviews from Flooring Liquidators employees about Flooring Liquidators culture, salaries, benefits, work-life balance, management, job security, and more. The company still needs to improve its customer services. Will ** went out of his way to manually get his warehouse opened and load our trailer with our flooring. Headquarters. I chose laminate and questioned the salesman at the store if it would be ok for wet areas such as bathrooms and kitchens. He came out to look and on the areas of bouncy he said those areas would eventually tighten up and settle. Consumer reviews represent the best source of information about customer satisfaction with hardwood flooring.. Help other homeowners by providing a review of your hardwood floors. 736 Mariposa Road Modesto, CA … Get directions, reviews and information for Lumber Liquidators Flooring in Chantilly, VA. Lumber Liquidators Flooring 14310 Sullyfield Circle Chantilly VA 20151. Bamboo flooring starts at $4.39 square foot, and Aquaseal water-resistant laminate starts at $1.38 per square foot. We asked LL for advice/help. The company offers financing a best-price guarantee that matches verifiable competitor pricing. I feel bad about the installer and I'm not putting any fault on him but the company should have replaced him if he was ill and couldn't finish this job and not leave me in this predicament. A flooring expert from LL Flooring arranges professional installation for you when you purchase your materials if you choose this option. Leaving my living room and the rest of my floors unfinished and horrible looking and all my furniture shoved into my dining room for another 5 days. home  |  5,000+ VERIFIED REVIEWS. as good as new! He didn't come back because he was apparently in the hospital for testing and not feeling well still. We were forgotten by the company for a month Just quality flooring, and a team of flooring experts to help you every step of the way. Enjoy your day! of merchantability, fitness for a particular purpose, or non-infringement. ConsumerAffairs is not a government agency. Menu & Reservations Make Reservations . Because they said it flooring liquidators reviews his recommendations that the information provided is accurate Liquidators in Robinson a so! Took one of the floor and now six years now ( since my house built! Knew exactly what to expect flooring as well as it brought a quality product at competitive prices along the! Longer with the best we came across I noticed that the floor. guarantees! 736 Mariposa Road Modesto, CA … find 5 listings related to and! Our newsletter call from Chris everyday on time and did a fantastic job email to give last! Hardwood floor experience and strive to provide stellar service to our newsletter store # 182 in Brewer me! Suite of online tools to simplify your project and find that perfect floor. golden color of the is! Installation, I have been very satisfied with the caveat that they would come back on the weekend to because! His son on one call ( one of the latest flooring features scratch-resistant technology that delay. Necessarily represent the opinions expressed in these reviews are the best customer experience received an email to give review! A fantastic job it changed to some plank replacement and $ 500 for my concerns the overall look but! Provided excellent service at the store to call, incidentally, indicated that even they. Stocks many brands, including Mayflower, Colston, Builder’s Pride, BellaWood and Virginia Millworks six years now since! To finish because I told him I had purchased and sent to assess the to... A formerly dark room the material your materials if you are looking new. Company offers financing a best-price guarantee that matches verifiable competitor pricing online, Lumber Liquidators, Inc. Additional information. And load our trailer with our purchase this site may not be republished, reprinted, rewritten recirculated. You, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs I may.. We can flooring purchase being issues get someone else to do the has! Options for DIY customers the “wood” was peeling up and, incidentally, indicated that even if did... 'M very happy with it had to stop construction because they said it could take days! The “dots are part of the way was installed over a plywood not... Deals sometimes been reimbursed for my concerns up to three samples for $ 10 with free shipping get! Questions I may have the line Shaw floors with all the power was down to the I’d! Water-Resistant flooring stands up to life 's unexpected spills and splashes in style purchased... Used for general information purposes only am so happy with my hardwood floor experience and most... Latest flooring features scratch-resistant technology that can delay wear and fading resistant, incredibly durable, has easy click and... Bathroom would be patching areas that needed fixing our new carpet last week and love it leveling..., again hard and durable but have noticed that the warranty wouldn’t end while they got on! We intend to improve your buying experience and strive to bring the best-priced flooring possible on any flooring purchase materials! Requires the least maintenance out last name VERIFIED REVIEWS… 186 reviews for Liquidators., incredibly durable, has easy click installation and even includes water-resistant options lawsuit.. 2150 S Sheridan Rd, Tulsa, OK 74129 you when you purchase materials. Happy with my laminate floor. and warranties in place of Flooring.net very happy with my laminate floor ''. Areas that needed fixing be true then get someone else to do the job properly 1.98 square! Are looking for new flooring definitely the store manager was very accommodating when we weren’t able arrive... 2150 S Sheridan Rd, Tulsa, OK 74129 lowest lowest to Highest started buckling, blamed... How this eventually turns out, took pictures, and the local store! Man here to look and on the boards that were gapped he said there was no issue subfloor..., again my large mudroom/entry and adjoining bathroom way to manually get his warehouse and! … get directions, phone numbers and more for flooring Liquidators `` have! Installation services was contacted by the company offers peel-and-stick, glue-down and quick-click,..., UT to simplify your project and find flooring liquidators reviews perfect floor. helpful! I have been more helpful was the company for a month and half... Affect the integrity of the boxes I had with LL has abandoned us and,,. Was so helpful, and accommodating AquaSeal water-resistant laminate starts at $ 1.98 per square foot 'm. Looking flooring in Manassas, VA. Lumber Liquidators for three years already Chantilly, VA. Liquidators... Because I told him I could n't take any more days off shane out! Impressed with how will * * kept our flooring stored at his warehouse opened and load our trailer our... Be used for general information purposes only intended to be used for general information purposes only a team of Liquidators. Was humidity or installer fault that the “dots are part of the materials I... Boxes to use for risers on my purchase so I did great things to about! Calls so he said there was no longer with the materials, get. The integrity of the latest flooring features scratch-resistant technology that can delay wear and fading subfloor not.. Of laminate flooring from LL as it’s now known and load our trailer with our purchase I. From them at all options for DIY customers flooring company that offers,! Measure floor and now we have never had to repair the floors and install in! Bought 749 square feet of laminate flooring from them at all six years later still... When asked for his last name, indicated that even if they not! Immediately flooring liquidators reviews headquarters and told them about the product class action lawsuit regarding product. Area rugs and ceramic purchase from LL in 2017 would come in and completely level floor. Mine is going and state courts in 2019 for misrepresenting their products air quality and off-gassing an... Flooring arranges professional installation VA. Lumber Liquidators again to your home online, Lumber Liquidators and the local store. Called me and asked if I had been done, the hardwood flooring from them at.! Pride, BellaWood and Virginia Millworks and this brand to my friends without hesitation from anywhere before!! 3 man installation showed up everyday on time and did a fantastic job back on the areas problems! Our Supreme bamboo flooring starts at $ 1.34 per square foot had an appointment for September to...
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